Trust Pilot Reviews
Trading Depot is proud to be partnered with the independent review service 'Trust Pilot'. You can trust the reviews on Trust Pilot because they are all from genuine verified customers, unlike some other review sites that are open to anyone.
Trustpilot is the largest review portal in Europe, supported by a passionate community of real people, in over 16 countries and counting.
How It Works
Trust Pilot collect all the reviews on our behalf and display them on their website. From the ratings our customers give us they calculate an overall 'trust score' for us.
Currently this is at 9.6 out of 10 and a selection of reviews are shown below. You can see all of them on the Trading Depot Trust Pilot Page.
Some Recent Reviews
Other ways to review Trading Depot
We are always happy to hear from our customers and you can always drop us a line to firstname.lastname@example.org
Trading Depot Reviews Received By Email
A brief note to comment on your excellent service after purchasing a Frankie drainer for my sink. It was the cheapest I could find and it was delivered after two days of ordering. The man I spoke to on the phone was helpful.I will not hesitate in using your company again. Great service. Thank you
Geof Walker /Received 6th November 2014
Hi Bradley, Just a quick email to thank you for the prompt arrival of my bathroom accessories, which arrived yesterday. The service of the Trading Depot and you and your colleagues, makes it a pleasure to deal with you. Your good reputation is spreading around Guernsey
Regina Luxon /Received 21st October 2014
Just to say thank you for order received this morning. First class service!
Bob Taylor /Received 17th October 2014
Hello Tyler, Received the goods today, really quick delivery. I will definitely recommend and use Trading Depot again.
Elaine Medcraft /Received 15th October 2014
Just like to thank people at trade depot for delivering the goods we ordered absolutely on time, after being told that maybe they were out of stock…. Our daughter is delighted!!
Jane H/Received 13th October 2014
I wanted to contact you to say what fantastic service I have received from your company. When I initially placed my order I spoke to Rees (or Rhys?) and explained my dilemma of needing a shower urgently. He was fantastic, checked with your supplier and returned my calls. His customer service skills are exemplorary and he was helpful, friendly and a true asset to your organisation. Thank you for your assistance and please pass on my gratitude to Rhys.
Linda Flack /Received 29th September 2014
On 28th August I ordered a Roca toilet seat. It was delivered the following day which was excellent service. There was a small part missing but I spoke to Rhys who liaised with Roca to obtain a replacement part. Overall I was delighted with your competitive price, fast delivery and very good customer service. I would rate you a 10/10 and definitely use Trading Depot again.
Ray Proctor /Received 29th September 2014
Just wanted to say thank you for your help. The fixing kit arrived and my plumber is happy. I am sure that you don’t get many thank yous from customers… so here goes - thanks very much going that extra mile. It is really appreciated. You have been super efficient, very polite and above all very helpful!
Debbie Stanton /Received 1st September 2014
I just wanted to contact you and say how impressed I was with your service. Just over 24 hours from ordering to delivery. I won't hesitate to use you again or recommend you. Your delivery service was the best I have experienced. I could literally track my courier as he did his deliveries. Excellent.
Kim Cornell/Received 23rd August 2014
Thank you for your bmrilliant service...no doubt you will be pleased to know that your price was the best around...and your delivery service excellent.
Heather Cohen /Received 22nd August 2014
the goods and delivery I have just received from your band of brothers is simply amazing. I live off off of Internet ordering, as I live in a very rural area, so services are poor. that Pity all cannot follow your example. If all Internet suppliers and delivery firms were as efficient as yours, I would be a very happy chappy. Ordered late Friday afternoon, delivered this afternoon (Monday). Well done to all concerned.
Clifford Winter /Received 12th August 2014
Thanks Phil, All items arrived safely yesterday, excellent service.
Peter Butters/Received 8th August 2014
Thank you for your quick and efficient service. My order has arrived as promised, as requested and in very good order.
Bill Gribble /Received 29th July 2014
Recived my franke tap today,excellent service,product,price and delivery 5stars David L /Received 23rd July 2014
Thank you for your excellent service. The tap arrived this afternoon, as you said it would!
Brenda Butterworth/Received 9th July 2014
Hi team, all received. Great service - again! All success, Vic
Victor Lobb /Received 22nd June 2014
Fantastic efficient service - full marks. Competitive prices, will certainly recommend. Well done!!
Sandy Hobbs /Received 21st June 2014
I ordered a new toilet seat at a very good price which was delivered the next day. Unfortunately on opening the box it was found to be broken. So I sent a quick e-mail to your Returns Department. With absolutely no quibble they sent out a replacement item and the courier collected the damaged item. You can't ask better than that! I have bookmarked your website and will use again.
Mike Billen /Received 17th June 2014
Can I just thank you for your excellence delivery service and quick response to the delivery of my Light Bulbs.I would highly recommend your company to my family and friends.I only ordered my bulbs on 15/06/2014 and have received them this morning.
Susan Mosley /Received 17th June 2014
Both above orders received today on time, complete & undamaged. Many thanks to you Rob & Trading Depot for the very prompt service and phone help from the ladies. Well done to your couriers as well. I will pass on Trading Depot details to my friends, colleagues & anyone else I hear looking into buying products in your catalogue.
Martin Hopkins /Received 11th June 2014
Thank you ever so much for this - and thank you all for the brilliant service. I had previously been recommended a different website to purchase this part from, but on calling them found that they were absolutely useless. Found yourselves through Google, and saw that you were only up the road from me. I called and spoke to a lovely young guy called Bradley on Saturday who checked stock and advised me to call back Monday morning as he could see there was a delivery due in. Called on Monday morning, spoke to a lovely young girl who was extremely helpful, told me what to do with ordering online. Collected the part Monday afternoon, part is now fitted and I have a working shower again!!
Lindsey Sherwood /Received 10th June 2014
Thanks Rob for the swift delivery we are very pleased with the item and the excellent service.
Dave Bradley /Received 3rd June 2014
Hello Rob Wanted to let you know what a pleasure it has been dealing with Trading Depot. So impressed by your service and "Can do" attitude - really helped me out when I needed it.Tyler did a fabulous job and the communication from yourselves and your wholesaler just sealed the deal.Sink safely delivered now just needs to be fitted.
Shona Cochrane /Received 30th May 2014
thanks for your quick delivery. the tap is now fitted, and seems to be of excellent quality at a very competitive price. many thanks.
Roy Billington /Received 23rd May 2014
The Franke taps I wanted were considerably cheaper on your site than anywhere else I tried. I was dubious about ordering at first, but after reading the customer revues I decided to go ahead and placed my order yesterday afternoon. I received confirmation that my delivery would be today and this morning was sent details of the delivery company and drivers name. Good as your word, the package arrived as promised. You have provided the sort of service everyone hopes for but seldom receives. I’ll certainly use your company again, you are excellent.
Joan Robinson/Received 23rd May 2014
Thank you for the excellent service. The order was processed really quickly DPD were superb and the product arrived as promised within the hour in spite of roadworks outside our house
C. Dobson/Received 22nd May 2014
This is just a big thank you for such great service. I ordered a shower cartridge for my daughter and son in law yesterday afternoon about 2.00pm . We needed it ASAP and it has arrived this morning at 8.45 am. I have one happy husband, daughter and son in law!!! Many thanks, if we need anything else we will come to you first.
Lesley Price/Received 16th May 2014
I just wanted to let you know how delighted I am with the service I have received from you. I only ordered the above item from you on Monday afternoon and it arrived first thing this morning. The packaging was very sturdy, thus ensuring the tray arrived in perfect condition and the pricing of the item was very competitive. I shall be recommending you to friends and family.
Anne Emmett/Received 14th May 2014
Thanks for a prompt and professional service. Tap (and tap brace) arrived around 9.30 this morning. I couldn't have asked for more!
Colin Cormack /Received 9th May 2014
Thank you for your prompt and efficient service. I would not hesitate to use you again.
B BUXTON /Received 7th May 2014
Dear Kelly Thank you so much for your email, I will be using Trading Depot more in the future, Very efficient, super fast delivery and with very Helpful staff.
Gary Rapson/Received 7th May 2014
Hi Rob, Thanks again! Your customer service is exemplary and I will definitely recommend Trading Depot and shop with you again. Best regards, Clair
Clair Dibblin/Received 7th May 2014
Hi Bradley Just a quick note to thank you for your help - the order arrived yesterday afternoon so will be able to finish off the work tonight!!! Fantastic service - thanks very much.
Philip Couch/Received 2nd May 2014
Thank you for a first class service with prompt delivery
Elaine Fletcher/Received 2nd May 2014
Hi, Ordered these goods yesterday at about 345pm and they arrived first thing this morning. Thank you very much. Brilliant service and great price. Will definitely recommend you. Kind regards
John Hammond-Spencer/Received 1st May 2014
Hello, yesterday I ordered four 75 mm polypipe brackets from you. I took delivery of them this morning and I'd like to take the opportunity to thank you for the excellent service and very quick delivery. Thank you very much.
Jim Kennedy/Received 30th April 2014
Dear Gemma, Having received this very kind response from you to my difficulties in obtaining showers, it seemed only right to follow up the hope expressed in your last sentence. After much investigation by members of your Company's staff, and by myself, advised by my bathroom fitter, I ordered an alternative product from you, which arrived yesterday and is now installed and running. This little saga has been something of a case-study in customer service, during which I have been dealt with by several of your colleagues, who have all displayed courtesy, forbearance and assistance in a high degree. You have all had to work hard for your money on this order, and I thank you for it. Please be sure to tell the others.
Steve Mardell/Received 25th April 2014
Dear Sir/Madam Ref Order WEB/460537/1 I would just like to thank you for your excellent service in supplying us with a replacement toilet seat. We were especially impressed with the delivery service - not only did it arrive the next day, but we were also given a one hour time slot when it would be delivered - and it was. I would strongly recommend your service.
Jill Gladstone/Received 23rd April 2014
Hi Phil, Great service, good price and quick delivery. Many thanks
Jackie Keenan/Received 2nd April 2014
Hi Gemma, great product & GREAT service.
Brendan McMackin/Received 2nd April 2014
Dear Bradley, A very belated thank-you (computer went down) for the speed and efficiency in handling my order last week. A special thanks to Tyler who provided brilliant customer service! Best Regards
Mike Seddon/Received 31st March 2014
Dear Sir, I am just writing to say thank you for the excellent service offered by your company. Ordered Friday and received early this morning and fitted by my husband an hour later. I will definitely order from you again if necessary and recommend you to my friends.
Rosemary Baldwin/Received 31st March 2014
Hi, Kelly, ...Thank you for your speedy attention to my slight concern yesterday, and thank you for your otherwise excellent service. I shall recommend you to my friends and via the review service you suggested.
Frank Murray/Received 25th March 2014
Dear Sir/Madam, I don't want to comment viaTrust Pilot but I do wish to congratulate everyone involved in supplying my order so quickly. I am delighted with the product and the delivery. Full marks to all. Thank you.
James McDougal/Received 21st March 2014
Hi Phill, on Tuesday afternoon I phoned your company about a SANISHOWER that I had seen on the web. The person that I spoke to was exceedingly helpful, knowledgeable and pleasant. He informed me that you had one in stock , that it would be dispatched that day and that I would receive it the following day, This was the least expensive SANISHOWER that I could find, there was no delivery charge and it did arrive the following day. What a superb service. Thank you so much for a great shopping experience. Trading Post deserves to prosper. Thanks again Arthur P Layton
P Layton/Received 20th March 2014
Thankyou for your prompt delivery of the Space toilet seat I ordered recently. Your service was excellent and the parcel tracking system very helpful. I will certainly recommend your company to others.
Christine Lee/Received 26th February 2014
I wish to thank you for your professional approach when dealing with my order. I have been most impressed with the quality of goods and the reliable service I have received.
Although you were unable to provide me with one item (from a complete bathroom suite) because of your prompt reply I was able to purchase the remaining item from another supplier very quickly.
I was kept informed regarding expected deliveries. When one item was damaged you made the process of collecting the damaged product and delivering a replacement seem effortless. You certainly put my mind at rest as I was slightly anxious about buying a complete bathroom suite through the internet.
I have already recommended you to my friends and I would not hesitate to use your company again.
A special thanks to Rob who showed great patience with me and went above and beyond the call of duty to ensure I was satisfied. The Company are very fortunate to have such a quality employee.
Thank you and I wish you every success in the future.
Hilary Langley/Received 26th February 2014
Would just like to say thank you to you guys for such brilliant service and prompt delivery. We ordered a toilet seat and were blown away when it was delivered the next day!
We are tradesmen and will make sure we recommend this website to other trades people in the future.
Kevin Gill/Received 25th February 2014
I have found my online shopping exprience with tradingdepot entirely satisfactory. The delivery was within the specified times notified to me by email. Good luck and best regards,
Jack Santcross/Received 19th February 2014
My toilet seat was ordered yesterday and is here with me today. Well done! Regards
Bill Cragie/Received 18th February 2014